Cookies policy

1. Introduction

Softbetix Solutions Limited (company number 17185262, registered office: York Eco Business Centre (Office 12) Amy Johnson Way, Clifton Moor, York, England, YO30 4AG; “Softbetix”, “we”, “us”, or “our”) has prepared this Cookies Policy to explain how we use cookies and similar technologies on our website (the “Site”).

This Cookies Policy should be read alongside our Privacy Notice and Terms and Conditions, which are also published on the Site.

Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (as amended) (“PECR”) and the UK General Data Protection Regulation (UK GDPR) as retained in UK law, together with the Data Protection Act 2018. The Information Commissioner’s Office (ICO) is the relevant supervisory authority.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites function, work more efficiently, and to provide information to the website operator. Cookies are not harmful to your device and do not contain executable code or malware.

Similar technologies include web beacons, pixels, and local storage objects, which function analogously to cookies in collecting information about your interaction with the Site. References to “cookies” in this Policy include such similar technologies unless the context requires otherwise.

3. How We Use Cookies

We use cookies on the Site for the purposes set out below. Under Regulation 6 of PECR, we may only place non-essential cookies on your device with your prior, informed consent. Strictly necessary cookies do not require consent.

3.1 Strictly Necessary Cookies

These cookies are essential to enable you to navigate the Site and to use its features. Without these cookies, the Site would not function properly. Because they are strictly necessary for the provision of the service you have requested, these cookies do not require your consent under Regulation 6(4) of PECR.

Examples of what strictly necessary cookies do on our Site include maintaining session continuity, enabling secure log-in to any client portal areas, and facilitating load balancing across our servers.

3.2 Analytics and Performance Cookies

These cookies collect information about how visitors use the Site, including which pages are visited most frequently and whether error messages are received. All information collected by these cookies is aggregated and therefore anonymous. These cookies help us to improve the way our Site works.

Examples: We may use analytics tools (such as Google Analytics or equivalent services) that place cookies to collect information about how you interact with the Site, including the pages visited, session duration, and referral sources.

These cookies are non-essential and will be set only with your prior consent.

3.3 Functionality Cookies

These cookies allow the Site to remember choices you have made (such as language preferences or display settings) and to provide enhanced, more personalised features. These cookies may also be used to provide services you have requested, such as watching a video.

These cookies are non-essential and will be set only with your prior consent.

3.4 Targeting and Marketing Cookies

These cookies are used to deliver content relevant to your interests and to measure the effectiveness of our marketing activities. They record your visit to the Site, the pages you have visited, and the links you have followed. We may share this information with third-party analytics or advertising providers for the purposes of identifying business leads and serving relevant communications.

These cookies are non-essential and will be set only with your prior consent.

4. Specific Cookies We Use

The table below sets out the specific cookies currently used on our Site. We will update this table as our use of cookies changes. You can also see the full and up-to-date list by reviewing the cookie preferences panel on the Site.

Note: This table will be kept up to date. Where we introduce new cookies, this Policy will be updated prior to or at the time of their deployment.

5. Your Consent and How to Manage Cookies

5.1 Obtaining Your Consent

When you first visit the Site, you will be presented with a cookie consent banner that allows you to accept, reject, or customise which categories of non-essential cookies are placed on your device. You may change your preferences at any time by clicking the cookie settings link available in the footer of the Site.

Strictly necessary cookies cannot be disabled via this mechanism, as they are essential to the Site’s operation.

5.2 Withdrawal of Consent

You may withdraw your consent to any category of non-essential cookies at any time by accessing the cookie settings panel on the Site. Withdrawal of consent will not affect the lawfulness of any processing carried out on the basis of consent prior to its withdrawal.

5.3 Browser-Level Controls

In addition to our consent tool, most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or certain cookies, or to alert you when websites place or access cookies. Please be aware that restricting cookies may impact your ability to use certain features of the Site. The following links provide guidance on managing cookies in commonly used browsers:

Google Chrome: https://support.google.com/chrome/answer/95647

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge

5.4 Third-Party Opt-Outs

For cookies operated by third parties, you may also use the opt-out mechanisms provided directly by those third parties. For example, to opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

6. Third-Party Cookies

Some cookies are set by third-party service providers on our behalf or on their own behalf when you interact with certain features of the Site. These third parties have their own privacy and cookie policies, which we recommend you review. Softbetix does not control the cookies set by third parties and is not responsible for their content or accuracy.

7. Cookies and Personal Data

Where cookies collect information that constitutes Personal Data under the UK GDPR (for example, where it is linked to an identifiable individual), that information will be processed in accordance with our Privacy Notice, which is available on the Site.

8. Changes to This Cookies Policy

We may update this Cookies Policy periodically to reflect changes in our use of cookies, applicable legal requirements, or our business operations. Updated versions will be published on the Site with a revised Effective Date. We recommend you review this Policy periodically to remain informed of our current practices.

9. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

Softbetix Solutions Limited

York Eco Business Centre (Office 12) Amy Johnson Way, Clifton Moor, York, England, YO30 4AG

Email: [email protected]